Prospective institutions and recruiters
Use the PlaceAI website and choose Request access. This routes access requests through the platform's controlled onboarding flow instead of collecting sensitive placement information on a public page.
Students
Signed-in students should use their assigned PlaceAI or institution support route for account, assessment or placement-workflow questions. University-linked students may also contact their authorized placement team.
Billing and refunds
Live online checkout is not currently activated. Before any paid checkout is enabled, PlaceAI will publish a direct billing-support contact and the merchant identity required for payment-provider onboarding. Once payments are active, billing and refund requests will be handled under the published Refund & Cancellation Policy.
Privacy and security
Privacy requests should follow the process in the Privacy Policy. Suspected security issues should be reported through the authorized PlaceAI support channel without posting credentials, tokens, student records or other sensitive information publicly.